The “File for Shared Treatments”, abbreviated as DSP, was first introduced at the beginning of 2020. In progressive manner, every insured person (around 900,000 people) received an access code to their file via mail.
Our colleagues from RTL spoke to GP Dr David Heck about his user experiences. He explained that only 67 of his estimated 2,000 to 3,000 patients have given him access to their DSP. Aside from Large Scale Test results and laboratory reports, not much can be found in the files so far, Dr Heck noted.
The association of doctors and dentists in Luxembourg (AMMD) shares the view that the platform is not user friendly enough. For instance, the process of uploading documents is described as both time-consuming and clumsy.
Officials know about the need for improvement, but underline that they are continuously working on the platform, and that they have been doing so for the past ten years.
Read also: Digitalisation procedures are on track, says Christian OberléFeedback and user experiences are necessary to make the right improvements. When officials last conducted a review of the platform in spring, they found that 600 out of 2,000 doctors have looked into a patient’s DSP. The more documents are uploaded, the more useful the digital file becomes.
Since mid July, all X-ray and MRI scans from hospitals are being uploaded automatically. Over the coming months, the same procedure is expected to work for prescribed medication.
