From today, the Luxembourg tax administration can be reached via a newly introduced contact form, offering an additional way for residents to get in touch and request services.

Initially, this service is exclusively available to Luxembourg residents. In the coming months, the offer will be expanded to include non-residents and companies.

The contact form is intended to complement existing communication channels, including telephone support, in-person visits to tax offices, and the MyGuichet platform.

Through the form, users can request various certificates and documents conveniently online. The form is also available in English.

Another part of the site is dedicated to frequently asked questions.

The new system aims to streamline communication with the tax administration, which currently handles up to 370,000 emails annually and receives an average of 7,800 phone calls per month.

The contact form is accessible on the tax administration’s website at acd.lu.