Employees at the Mutualist Medical and Supplementary Fund (CMCM) have voiced their discontent and concerns over governance issues and the behaviour of the Director General, seeking respect and a return to mutual trust within the scandal-rocked organisation.
In the ongoing dispute surrounding governance issues at the Mutualist Medical and Supplementary Fund (CMCM), one crucial perspective has been notably absent: that of the personnel delegation. Addressing all CMCM mutualists via a circular on Wednesday, the delegation eventually expressed profound dismay over the unfolding events at the CMCM.
The people who work at CMCM feel "let down" and suffer from the current situation. The staff "just want to do their job and be treated with the necessary respect." These are just a few lines from the circular that RTL has obtained.
The letter underscores a significant concern among staff members regarding the Director General. Criticism has been levelled against him for allegations of nepotism and his questionable remuneration practices.
Highlighting a longstanding issue exacerbated by the pandemic, staff delegates reference a letter from May 2022 outlining grievances and strained relations with the Director General, signed by a majority of CMCM personnel.
Contrary to claims made by two administrators in a circular to all mutualists following President André Heinen's dismissal, the ousted leader is portrayed as a trusted figure who prioritised the interests of the mutualist fund and attentively listened to staff concerns.
It is noted that Heinen afforded every CMCM staff member the opportunity for individual meetings to address the issues arising between staff and the Director General. Even those satisfied with the Director General's leadership were allegedly encouraged to engage in dialogue with Heinen.
The staff delegates therefore challenge assertions that Heinen only favoured one side, as suggested by the two aforementioned administrators.
During President Heinen's tenure, efforts were made to mediate between the Director General and staff, with the establishment of a management committee to oversee the Director General's decisions. Despite these measures, the underlying issues persisted, and the mediation ultimately yielded little progress.
Following President Heinen's removal, staff members convened with the new team on the Administrative Board the following day, hoping for clarity. However, this meeting left them with more questions than answers, and since then, there has been a notable lack of communication from both the Administrative Board and the Director General.
CMCM employees express feelings of disappointment and shock. The bonus payments to the Director General and his practice of charging fees for representing the CMCM voluntarily were "the last straw."
The staff delegation hopes that the CMCM will regain its composure in an environment in which all employees are respected, and, above all, the trust of its members is restored.
