The government-supported shelter for the homeless, operated by Inter-Actions, is in desperate need of a permanent space to continue its crucial work. It has been without a fixed address since November.
Inter-Actions had planned to establish a new night shelter that would also house their offices. However, their search for a suitable location has so far been unsuccessful. The organisation previously operated out of 13, rue de Thionville, a known hotspot for homelessness. While continuing their outreach efforts, the team is now forced to work without a permanent base.
Led by Nelson Dos Santos, the team patrols Luxembourg City’s districts until 10pm each night, offering homeless individuals a bed for the night. Those interested must call to make an appointment, after which they are transported to the shelter in Hollerich. The service ensures no one is left alone: a pedagogue supervises the evening, and a security guard monitors the premises overnight.
Despite operating under challenging conditions, the service has had a positive impact. Local residents in Hollerich have noted a calmer atmosphere since the shelter began operating.
Currently, those seeking shelter in Hollerich must contend with severe limitations. Guests sleep and shower in an outdoor space behind a church, which lacks proper doors due to space constraints. While demand often exceeds 15 people per night, the converted cooling truck used as a shelter only accommodates eight. The situation becomes even more critical during periods when Inter-Actions’ winter programme is not active.
Attempts to secure a permanent facility have been thwarted. A promising location was rejected due to opposition from neighbours or potential conflicts with city construction plans. Virginie Giarmana, director of Inter-Actions, emphasises that the organisation does not require a large space—just a building that can combine beds and office areas.
For now, Luxembourg City is providing provisional office space for Inter-Actions, but a long-term solution has yet to be found. Neither the city administration nor the Ministry for Family Affairs has been able to offer a suitable, permanent address.
