The hotline is designed for those who have recently travelled to high risk zones, or have come into contact with infected patients, displaying symptoms of COVID-19 (fever, cough, breathing problems).
From 2pm on 2 March, a hotline intended for the general public will open under the number 8002-8080.
The emergency number 112 is reserved for emergencies.
Any travellers displaying the virus symptoms from a risk zone [mainland China, Hong Kong, Macao, Singapore, Japan, South Korea, Iran, northern Italy (Lombardy, Veneto, Emilia-Romagna and Piedmont)] must call the Health Inspectorate (247-85650), respectively 112 outside of office hours.
Further information can be found on the government website, with FAQs available in English.
The Prime Minister has convened a pandemic crisis cell, as it is possible other cases may arise in Luxembourg following the confirmed diagnosis of a patient over the weekend. However, the risk is still said to be low and measures are in place to limit and mitigate the spread of the virus among the population.
The crisis unit does not recommend cancelling events or demonstrations, except those which are likely to bring together a large number of people from regions at risk.
In case of doubt, organisers are requested to contact the Ministry of Health, which will assess the situation according to the recommendations of the Robert-Koch-Institut.