The State Office for Assessment and Monitoring of long-term care insurance (AEC), the Social Security Medical Board (CMSS), the National Health Fund (CNS), the Joint Social Security Centre (CCSS), and the Accident Insurance Association (AAA) have now been consolidated into a single building in the Gare neighbourhood.
The newly constructed building stands ten stories above ground and encompasses four underground levels, boasting a total gross floor area of 52,000 square metres.
The Joint Compensation Fund to the General Pension Scheme (FDC) invested nearly €160 million in its construction.
Jürgen Böge, the architect of the new Social Security City, described the building’s design and purpose, stating, “we have made efforts to ensure that visitors feel comfortable and at ease in this building, considering that many may arrive with concerns or find themselves in challenging emotional situations.”
According to Böge, “the building’s layout is simple and intuitive, the waiting areas exude a welcoming and lounge-like atmosphere, and the service counters are discreet and friendly.”
In addition, once the second part of the building is completed, “a beautiful garden in the inner courtyard will provide visitors with a tranquil space for rest and relaxation.”
Work on the second building will start in autumn. It will house the National Pension Insurance Fund (CNAP), the Children’s Future Fund, and the FDC.
Böge also stressed the significance of the Social Security City within the broader redevelopment plans for the Gare district, suggesting the potential for affordable housing in the neighbouring building would be highly suitable.
The yellow building on Route d’Esch, which had become too cramped for the thousands of employees across various Social Security departments, would have required extensive refurbishment.
Alain Reuter, Chairman of the FDC, expressed satisfaction with the new site, stating that while access to social benefits is “quite uncomplicated” and “nowadays increasingly done digitally,” physical access to institutions nevertheless remains “an essential part of the social security offering.”
“It’s also advantageous for the Social Security site to be located in a vibrant part of the capital that is easily reachable for all and well-served by public transportation,” Reuter added.
Minister of Social Security Claude Haagen addressed concerns regarding parking availability for individuals with reduced mobility, assuring the provision of dedicated spaces.
Haagen stated, “of course, this is also part of the plan. It’s a bit challenging now as the second project is about to begin, but later on everything will come together.”
Full report by RTL Télé (in Luxembourgish):
