Many people who care for a family member or someone close to them on a daily basis often reach their limits and feel left alone with the responsibility.
This criticism was voiced by Martine Kirsch, president of the non-profit organisation "ZEFI – Together for Inclusion", during an interview on Tuesday morning.
ZEFI advocates for the inclusion, participation, and social integration of children and young people with special educational needs or disabilities.
Kirsch called for the introduction of an official status for informal carers. She also alleged that care staff from service providers sometimes arrive late or not at all, yet services are still billed as if carried out.
Health Minister Martine Deprez responded to these allegations at the request of RTL.
She said that the ministry has noted such complaints and emphasised that only services actually carried out should be invoiced. Individuals must receive the support laid out in their individual care plans.
If agreed services are not provided, Deprez stated, this should be reported immediately, and the ministry will take such cases seriously, following up directly if needed to clarify the situation.
Deprez further noted that regular inspections are conducted to monitor the quality of care services. According to the minister, no major problems have been identified so far during these checks.
