Auchan told Paperjam the service was still active, but unable to accommodate new orders at present. Around 2,000 orders were on hold awaiting collection time slots, with the supermarket hoping to add another 500 slots in the next few days.
The click and collect service has experienced a huge surge in popularity as Luxembourg continues to halt any unnecessary travel, while encouraging citizens to stay at home.
However, supermarkets are bearing the brunt of an increase in demand, with many struggling to restock shelves as customers rush to buy supplies.
Auchan is not the only supermarket with delays to online services - Cora Messancy in Belgium has had to temporarily pause its service for a week, while Colruyt in Arlon experienced a 70% increase to its Collect & Go service, causing long waits for deliveries.
Delhaize Luxembourg has appealed to customers to cease bulk-buying, reiterating that the supermarket has sufficient stock.
The supermarket chain will also offer priority access to police and nursing staff to do their shopping.
In addition, it has asked customers to avoid shopping between 8am and 9am, to allow vulnerable members of society and the over-65s to do their shopping.
