Annual reportEmergency calls neared 250,000 in 2024, response time still lags behind target

RTL Today
The Grand Ducal Fire and Rescue Corps (CGDIS) handled 244,341 emergency calls in 2024, resulting in 71,965 interventions – a continued increase after a brief stabilisation in 2023.

Presented on 19 June at the Centre National d’Incendie et de Secours, the CGDIS annual report revealed a growing demand for emergency services and training.

In 2024, CGDIS responded to around 72,000 incidents, an increase of 1,300 on the previous year. Medical emergencies made up 89% of all callouts, with nine in ten requiring an ambulance. Some 2,700 fires were reported.

While emergency teams have yet to meet the 15-minute response target, they are reportedly close to achieving it.

Public interest in safety education also rose, with 8,294 people attending 483 first aid and accident prevention courses.
Training remained a key focus in 2024. The National Institute for Emergency Services (INFS) ran 1,234 internal sessions, helping 14,534 firefighters maintain and develop their skills. Two new classes – one of trainee firefighters and one of officer cadets – began their careers at CNIS.

To meet growing needs, CGDIS continued to strengthen its workforce. The organisation now counts 7,626 members, including 1,007 professionals – 679 firefighters and 328 administrative or technical staff. Recruitment remains steady, with 50 new professional firefighters added annually under the National Emergency Services Organisation Plan (PNOS).

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