E-Reider public launchMunicipal noticeboard goes digital and interactive

Monica Camposeo
adapted for RTL Today
Luxembourg City is inviting residents to help shape the new E-Reider digital information boards to better meet local needs.

Luxembourg City has unveiled its first E-Reider, a digital and interactive version of the familiar municipal noticeboard, on the Rocade opposite the Rotondes.

This new platform brings together the posters and announcements residents are used to seeing in the traditional glass-fronted displays found outside municipal buildings, but now in a modern, digital format.

Further installations are planned as part of a pilot phase, with one each in Limpertsberg and Gasperich, before the network is potentially expanded to all districts and major public spaces in the city.

The E-Reider is designed to be much more than a simple digital poster board. From a distance, passers-by can see event posters and announcements from the City, but the real innovation lies in its interactivity. By touching the screen, users can access a range of practical information, from public transport connections to the nearest toilets or water fountains.

It’s essentially a classic poster display on a digital platform, explains Simone Hornick, head of digital communication for the City of Luxembourg and one of the project leads.

During development, the team considered the needs of the diverse groups who pass through the Rocade – bpeople who work in the area, local residents, and those just transiting on their way to school or work.

To ensure the system meets these needs, the City recruited eight testers with different profiles in August to trial the interface on a smaller test screen, allowing feedback to shape the final product.

Technical lead Claude Bisdorff, head of the Systems Department, emphasised that the aim of the pilot phase is precisely to find out which features work well in real-world conditions and which still need improvement.

He stressed the importance of identifying and fixing problems as quickly as possible, which is why they rely on feedback from users. Residents can share their feedback with the City by emailing web@vdl.lu.

The E-Reider model installed on the Rocade, equipped with two screens, cost just over €22,000.

Single-screen units are priced at around €14,500 each. Before rolling out these digital displays more widely across the city, officials say they want to thoroughly assess user feedback and make any necessary adjustments.

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