The National Pension Insurance Office (CNAP) paid out a total of €6.8 billion in pensions last year, according to its 2024 annual report published on Tuesday. A total of 233,286 pensioners benefited from these payments, including recipients living across 117 different countries.
Pensions are thus paid out to people across the entire world, with payments abroad – at 51.6% – now outpacing those made within the Grand Duchy. France represents the country with the highest rate of Luxembourgish pensions at 18.4% (42,294 pensions), followed by Germany at 11.69% (26,865 pensions) and Belgium at 9.74% (22,394 pensions).
The Baltic states, meanwhile, show the lowest rate of Luxembourg pension recipients.
Over the course of 2024, 23,879 new pension applications were submitted.
The CNAP also processed a significant volume of communication: 275,500 outgoing letters were sent, while incoming post averaged 1,949 items per day. In addition, there were 13,774 formal requests for information and 26,700 in-person visits to CNAP service counters.
To help ensure continued access and support, the ‘Pensions’ hotline received more than 120,000 calls, and the official website, cnap.lu, recorded over 45,000 inquiries.
