Issues with PayconiqUsers had funds deducted despite error message

RTL Today
Over the past weekend, several bank clients encountered issues with the Payconiq app, with customers of Raiffeisen Bank being notably impacted.
© RTL

The bank confirmed the incident on its website on Wednesday. As reported by our colleagues from RTL.lu, customers encountered error messages while attempting transfers, despite the funds being deducted from their accounts.

Raiffeisen attributed the problem to a purely technical issue.

To address the situation, all affected clients will receive a message through the R-Net platform. The bank assures that the app is now functioning properly again and extends apologies to those who were inconvenienced by the disruption.

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