Luxembourg Regulatory InstituteNew measures to protect consumers from premium SMS fees

RTL Today
Text messages to certain numbers can cost users a few euros at a time, with many not even realising the extra cost until they receive their phone bill.
© AFP

As a result, the ILR has worked alongside mobile phone operators to develop measures which will seek to protect consumers and reduce the number of complaints over extra charges.

The paymobile.lu site offers information on how premium text messages work, while the stopsms.lu site allows users to view and monitor any paid services they may be subscribed to.

The Luxembourg Regulatory Institute and the Ministry of Consumer Protection recommend that people do not supply their telephone number on advertising sites, in order to avoid untimely registrations.

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