Some eSanté (eHealth) services are temporarily inaccessible, including the Shared Care Record, the Electronic Vaccination Record, and Direct Immediate Payment.
The eSanté agency reported issues with Luxtrust authentication, due to a compliance failure on behalf of the agency. Both the agency and Luxtrust are working on restoring accessibility.
Anyone in need of assistance should contact the eSanté helpline on 2712 5018 33, via email at helpdesk@esante.lu or by completing this form.
