Dialling 911 after an accident won’t get you very far in Luxembourg.
So which numbers should you know?
In any medical emergency, your safest option is to call 112.
This is the main emergency number in Luxembourg and across the EU. It connects you to the emergency services for ambulances, fires, serious accidents, injuries, or sudden illness. If you’re unsure which service you need, 112 is always the right starting point – the operator will direct your call accordingly.
While 112 should only be used for genuine emergencies, it is also the number to call if you urgently need rescue services, such as after a serious accident. Operators generally speak good English, and it helps to be as calm, clear, and precise as possible when describing what has happened and where you are.
For police-related emergencies, the number to call is 113.
This line is reserved for situations requiring immediate police intervention, such as theft, burglary, assault, threats, or other serious incidents. As with 112, it should only be used in urgent cases.
The Grand Ducal Fire and Rescue Corps (CGDIS) publishes a comprehensive list of additional helplines covering a wide range of situations, including domestic violence support, crisis counselling, and specialised assistance services.
You can find that here.
For medical issues, 112 remains the best choice in an emergency. For non-emergency but urgent needs, such as finding an on-call pharmacy or emergency vet, dedicated directories are available online.
For urgent gas or electricity problems, emergency numbers exist, but these depend on your network provider or commune. Older numbers still circulate, so it’s best to check directly with your supplier or local authority to ensure you’re calling the correct line.
