Public transport in Luxembourg is experiencing record usage, with Luxembourg-Gare alone handling around 80,000 daily journeys. While this surge has coincided with an increase in reported incidents, authorities emphasise that the rise is partly due to greater reporting by staff and passengers, not merely an increase in actual incidents.
In 2025, 3,461 incidents were registered across all public transport networks, about 200 more than in 2024 – a 5.8% increase. This trend continued in the first half of 2026, with 1,884 incidents recorded from January to June, compared to 1,746 during the same period in 2025, representing a 7.9% rise.
However, reported assaults on staff have declined slightly, dropping by 1.16% in the first half of 2026 compared to the previous year. Officials note that a stronger culture of reporting helps identify risks earlier and enables more effective prevention measures, ultimately making public transport safer for both passengers and staff.
Authorities are accelerating the installation of secure driver cabins in buses. As of 15 July 2026, 824 RGTR buses – 48.1% of the fleet – are equipped with secure cabins, following the integration of 78 vehicles in the past six months and about 150 in the last year. This modernisation means that 60% of monthly RGTR bus journeys are now operated with enhanced driver protection, or roughly six out of ten trips.
Within the CFL bus fleet, 68 out of 83 vehicles (82%) already have secure driver cabins, with the remaining older buses scheduled for replacement by 2028 to achieve full coverage.
The tram network has also strengthened its prevention approach. After a positive pilot project launched in August 2025, which saw security agents placed on board trams and along the network, a second security team was deployed from 1 July 2026. These agents provide prevention, visibility, and assistance, while drivers remain responsible for daily operations and passenger information.
The Ministry of Mobility and Public Works is reviewing the use of body-worn cameras for public transport personnel, building on experiences from other European countries. Early evidence suggests that bodycams may help prevent conflict, de-escalate tense situations, and protect staff. The ministry is closely monitoring the gradual deployment of bodycams within the Grand Ducal Police; lessons learned will inform any future decision on their adoption in public transport, with careful consideration for operational and data protection requirements. No decision has been made yet regarding their introduction in Luxembourg’s buses or trams.
Authorities are also working to foster a culture of respect and tolerance on public transport. The national campaign "Respect is as simple as saying hello!" was highlighted during the National Day of Respect on 3 May 2026, focusing on maintaining a pleasant acoustic environment for everyone. Information stands and awareness activities brought together all stakeholders to encourage courteous behaviour and greater passenger comfort.
