ING confirmed in a statement to RTL on Tuesday that the bank will continue to streamline its services and reduce staff.

A total of 124 jobs will be cut as part of a social plan. The bank says it intends to sharpen its focus on Private Banking and Wholesale activities, targeting high-value private investments and large corporate clients.

Meanwhile, Business Banking – which covers services such as mortgage loans, savings accounts, and similar products – will be phased out progressively in the coming months.

Further account closures

In the coming months, ING will further reduce its retail banking activities (savings accounts, mortgages, etc.). The institution has announced that it will re-direct its remaining 21,000 individual customers to BGL BNP Paribas, after signing an agreement in December 2024 on an exclusive offer for ING customers, offering them a simplified account opening process and advantageous conditions.

This refocusing of its activities has led the bank to announce the closure of two more branches. Esch-sur-Alzette and Ettelbruck will close their doors permanently on 30 November 2025. By that date, ING will have only two branches left in Strassen and Luxembourg-Gare.